Frequently Asked Questions

Everything you need to know about Jocasta AI

โ“ General

What is Jocasta?

Jocasta is an intelligent knowledge assistant that helps you interact with your documents and information through natural conversation. It combines advanced AI models with powerful document processing to create a seamless way to query, analyze, and extract insights from your content.

How is Jocasta different from ChatGPT or other AI tools?

Unlike general-purpose AI chatbots, Jocasta specializes in understanding your documents and knowledge base. Key differences include:

  • Ability to process and understand your specific documents
  • Customizable AI models to match your needs
  • Persistent memory of conversations and context
  • Privacy-focused design that keeps your data secure
  • Purpose-built for knowledge work and information retrieval

Who is Jocasta for?

Jocasta is designed for knowledge workers, researchers, students, and professionals who need to efficiently work with large amounts of information. It's particularly valuable for:

  • Researchers analyzing academic papers and reports
  • Business professionals who need insights from documents and data
  • Students organizing and understanding study materials
  • Writers and content creators managing research and references
  • Anyone who needs to extract insights from documents through conversation

What can I do with Jocasta?

With Jocasta, you can:

  • Upload documents and have conversations about their content
  • Ask questions in natural language and get contextualized answers
  • Extract insights across multiple documents
  • Create snapshots of important findings
  • Organize information in personalized Mindspaces
  • Use different AI models based on your specific needs

๐Ÿ” Privacy & Security

Is my data private?

Yes, privacy is a core principle at Jocasta. Your documents and conversations remain private and are not shared with third parties. We use secure processing methods to ensure your information stays confidential.

Where is my data stored?

Your data is stored in secure cloud infrastructure with encryption at rest and in transit. Depending on your subscription plan, you may have options for regional data storage to comply with specific regulatory requirements.

Can I delete my data?

Absolutely. You have complete control over your data and can delete documents, conversations, or your entire account at any time. When you delete data, it's permanently removed from our systems after a brief retention period for backup purposes.

Does Jocasta share my documents with any third parties?

No, Jocasta does not share your documents or conversation data with third parties. The only exception is when we need to process your documents through our AI model providers, but this is done securely and according to strict privacy standards.

How secure is document upload?

Document uploads are secured through encrypted connections (HTTPS/TLS). Once uploaded, documents are stored with encryption at rest and processed in secure environments. We implement industry best practices for security at every stage of the document lifecycle.

๐Ÿค– AI Models

Can I use my own AI model (like Ollama)?

Yes, Jocasta supports bring-your-own-model options, including Ollama for self-hosted deployments. This gives you flexibility to use models that match your specific requirements for performance, cost, or privacy.

What models does Jocasta support?

Jocasta supports a variety of models, including:

  • OpenAI models (GPT-3.5, GPT-4)
  • Anthropic models (Claude)
  • Open-source models via Ollama
  • Custom-trained models for enterprise customers

The availability of specific models depends on your subscription plan.

Does Jocasta work offline?

Jocasta primarily functions as a cloud service, but we offer self-hosted options for enterprise customers that can work in air-gapped environments with the appropriate setup. This requires deploying Jocasta on your own infrastructure with compatible AI models.

๐Ÿ“„ Documents & Mindspace

What is a 'Mindspace'?

A Mindspace is Jocasta's way of organizing related documents, conversations, and knowledge into a cohesive workspace. Think of it as a project space or knowledge hub where you can group relevant information and have contextual conversations about interconnected topics.

Can I chat with multiple documents at once?

Yes, Jocasta is designed to work with multiple documents simultaneously. You can upload several related documents to a Mindspace, and Jocasta will analyze connections between them, allowing you to ask questions that span across all documents.

How are my uploads linked to a session?

Uploads are linked to your current Mindspace. When you upload documents, they become part of the active Mindspace's knowledge context, allowing Jocasta to reference and analyze those documents during your conversations within that space.

What happens when I delete a document?

When you delete a document, it's removed from the Mindspace and Jocasta will no longer reference it in future conversations. The document data and any extracted information are permanently deleted from our systems after a brief retention period for backup purposes.

Can I organize documents into topics or projects?

Yes, Mindspaces are designed specifically for this purpose. You can create multiple Mindspaces organized around different topics, projects, or areas of research, each with its own set of documents and conversation history.

๐Ÿ’ฌ Conversations & Memory

What is 'casual mode'?

Casual mode is a conversation setting in Jocasta that allows for more general discussions without strict adherence to document content. It's useful for brainstorming, exploring ideas, or having general conversations while still maintaining awareness of your knowledge context.

How does memory work in Jocasta?

Jocasta has both short-term and long-term memory capabilities:

  • Short-term memory: Maintains context within a conversation session
  • Long-term memory: Records key insights and information across sessions within a Mindspace

This allows Jocasta to maintain context and refer back to previous discussions when relevant.

What is a Snapshot?

A Snapshot is a saved moment in a conversation that captures important insights, conclusions, or information for future reference. It's like bookmarking a valuable part of your conversation so you can easily return to it later or share it with others.

Can I export conversations or snapshots?

Yes, Jocasta allows you to export conversations and snapshots in multiple formats including PDF, Markdown, and plain text. This makes it easy to save important findings, share insights with colleagues, or integrate information into other workflows.

โš™๏ธ Customization & Control

Can I self-host Jocasta?

Yes, we offer self-hosting options for enterprise customers who have specific security requirements or need to operate in air-gapped environments. Contact our sales team for more information about enterprise self-hosting solutions.

Can I bring my own vector store or database?

Yes, enterprise plans support integration with existing vector stores and databases. This allows organizations to leverage their existing data infrastructure while benefiting from Jocasta's intelligent interface and processing capabilities.

How do I enable/disable memory?

Memory settings can be adjusted in your Mindspace configuration. You can enable or disable both short-term (conversation) and long-term (persistent) memory features based on your needs. This gives you control over how much context Jocasta maintains between sessions.

Can I create custom tools or integrations?

Advanced and enterprise plans include access to our API and integration framework, allowing you to create custom tools and integrate Jocasta with your existing workflows and systems. Our developer documentation provides detailed guidance for building on the Jocasta platform.

๐Ÿงช Beta & Roadmap

Is Jocasta in beta?

Yes, Jocasta is currently in beta as we continue to refine the platform based on user feedback. Beta users receive early access to new features and play an important role in shaping the future of the product.

How can I give feedback or report bugs?

We welcome your feedback! You can report bugs or suggest features through:

  • The feedback button in the app interface
  • Emailing our support team at support@jocasta.live
  • Joining our community Discord for discussions with the team

What features are coming next?

Our roadmap includes exciting features like:

  • Enhanced document analysis with improved multimedia support
  • Collaborative Mindspaces for team knowledge sharing
  • Advanced data visualization capabilities
  • More customization options for AI behavior
  • Expanded integration capabilities

We prioritize features based on user feedback, so let us know what you'd like to see!

Still have questions?

We're here to help! Reach out to our support team for personalized assistance with any questions not covered in our FAQ.